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Banking for the Unbanked: Driven by Profit or Social Responsibility?

Stessa Cohen here, subbing for Kristin this week. My Banking and Investment analyst colleagues who, like me, cover business and technology issues related to how banks deliver their products and...

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Twitter: Going Beyond Chatter to Integrated Customer Service Tool

Hi there – Alistair Newton and Stessa Cohen here. We were interested in the announcement this week by Salesforce.com that they were to offer a module of their CRM based software tools focused on...

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Canadian Banks Carded To Little Effect

David furlonger and Stessa Cohen here… Newswires in Canada are full of the announcement from the Federal Finance Minister Jim Flaherty about changes in the rules governing credit cards:...

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Banking for the Unbanked: Driven by Profit or Social Responsibility?

Stessa Cohen here, subbing for Kristin this week. My Banking and Investment analyst colleagues who, like me, cover business and technology issues related to how banks deliver their products and...

View Article

Twitter: Going Beyond Chatter to Integrated Customer Service Tool

Hi there – Alistair Newton and Stessa Cohen here. We were interested in the announcement this week by Salesforce.com that they were to offer a module of their CRM based software tools focused on...

View Article


Canadian Banks Carded To Little Effect

David furlonger and Stessa Cohen here… Newswires in Canada are full of the announcement from the Federal Finance Minister Jim Flaherty about changes in the rules governing credit cards:...

View Article
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